People hate losing more than they love winning. That’s why I offer thorough consultations before every booking.
“People choose avoiding loss over gaining something.”
This is a well-known principle in behavioral economics. For example —
Would you choose a 50% chance to win 1,000,000 yen, or a guaranteed 500,000 yen?
Most people choose the latter. Why? Because we don’t want to lose.
Choosing a hair salon is no different.
“What if it doesn’t turn out right?” “What if it doesn’t suit me?” — These worries make it hard to take that first step. That’s why I offer thorough consultations even before a reservation. Make sure you’re confident before coming. Take a seat with peace of mind.
What matters more to me than a first-time discount
Sure, offering a “first-time only discount” helps lower psychological barriers.
But I don’t offer discounts. For two reasons:
- Because I want you to choose based on value, not price
- Because I want to guarantee the same quality and time from the very first visit
I dedicate time before your visit to align expectations, so you won’t feel like you “lost” anything.
How pre-booking consultations work (Online OK)
You can reach out before booking via message (email / Instagram DM / LINE, etc.)
The communication is simple, but thoughtful.
- Understanding your current situation
・Hair concerns and ideal look
・Treatment history over the past year (color, perm, straightening, home care)
・Areas of concern, things you absolutely don’t want - Clarifying what is and isn’t possible
Based on your hair condition and history, I’ll honestly assess what’s realistically achievable. I don’t force anything. I’ll suggest options that won’t limit your future choices. - Menu, time required, and estimated cost
I’ll share the process, approximate time, and estimated price beforehand. Even first-timers will feel prepared. - Aligning the finished look
Sharing photos (front / side / back of your current hair, and inspiration images) helps achieve better accuracy.
*Available in Japanese and English. Other languages can be handled with translation apps.
*Replies may be delayed during appointments, but I always respond.
My promise to offer a “risk-free salon experience”
- I will never deny your ideas. I’ll listen and find the best solution with you.
- I will communicate risks and downsides upfront (e.g. avoiding aggressive treatments in one session, keeping future options open).
- I design the plan to include home care and maintenance schedules (not just a “one-day result”).
- If something is not my specialty, I will say so honestly. I don’t recommend what I don’t do well.
Who should consider a pre-booking consultation
- If you’ve had bad experiences with color, perm, or straightening
- If you’re considering high-impact treatments like bleach or chemical straightening
- If you have lifestyle or workplace restrictions (e.g. no bright colors, must be able to tie hair)
- If you want to carefully balance your budget and ideal outcome
- If you’re visiting on a tight schedule for a trip or business
The values I hold dear
To provide value that exceeds the price, I design the entire experience — from technique and design, to product choice, consultation, and aftercare — as one seamless journey.
One-on-one, up to two clients per day. This structure allows me to focus time and reduce your worries one by one.
Consultation Template (Feel free to copy and paste)
- Your name (nickname is fine)
- Preferred appointment dates (1st to 3rd choice)
- Current hair condition (length, damage, waviness, etc.)
- Hair treatment history over the past year (e.g. full color 3 months ago, digital perm 6 months ago)
- Desired style (URL to image is fine / work restrictions, etc.)
- Budget range
- Any allergies or concerns
Just having this info will help me give you a much more accurate proposal.
But don’t worry — even a message like “I haven’t decided anything yet” is totally fine.
In the end — Start with a consultation, so you don’t “lose”
Cutting, coloring, or perming hair is working directly with the body — it’s not something you can undo.
That’s why I hope you take the first step and send a message.
You can decide after you’re confident. Sit in the chair once you’re at ease.
I offer consultations to help make that possible.
